FAQ

Find answers to the most common questions below. If you cannot find what you are looking for, visit our Contact page to get in touch.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely.

How long does shipping take?

Standard shipping takes 5-10 business days domestically and 10-20 business days internationally. Express shipping options are available at checkout.

Can I change or cancel my order?

You can change or cancel your order within 1 hour of placing it. After that, the order may have already been processed. Please contact us immediately for assistance.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.

How do I track my order?

Once your order ships, you will receive an email with a tracking number. You can use this number on our carrier's website to track your package.

Is my personal information secure?

Yes. We use industry-standard SSL encryption to protect all data transmitted through our website. We never sell or share your personal information with third parties.

What if I receive a damaged item?

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund.